Terms & Conditions

1Agreement

These Terms & Conditions ("Terms") are an agreement between you and Srija R (sole proprietor), trading as Digital Srija ("Digital Srija", "we", "us"). They apply to the Local SEO & GMB Ranking Toolkit (the "Toolkit") and to our pages on digitalsrija.com. By paying for the Toolkit you confirm that you are at least 18 years old, that you have read these Terms, the Privacy Policy and the Return & Refund Policy, and that you agree to them.

This page is published as an electronic record under the Information Technology Act, 2000 and does not need a physical or digital signature.

2Seller details

3What you get

The Toolkit is a set of 8 digital resources:

• 6 spreadsheets (.xlsx, which also open in Google Sheets): GMB Audit Checklist, Local Keyword Research Sheet, 30-Day GMB Post Calendar, Rank Tracking Dashboard, Competitor Analysis Sheet and India Citation Directory Database
• 2 documents (Word + PDF): Review Response Templates and a 10-page Local SEO Quick-Start Guide

These are templates and guidance. The Rank Tracking Dashboard is a manual tracking template; it does not collect rankings automatically. We may improve the files over time; you keep access to the version you bought.

4Price and payment

The price shown on the sales page (currently ₹999) is in Indian Rupees and is the total you pay; any applicable taxes are included. Payments are processed securely by Razorpay by UPI, debit or credit card, net banking or wallet. We do not see or store your payment credentials. A payment receipt is emailed to you by Razorpay.

5Delivery

The Toolkit is delivered digitally — by download link on the confirmation page and/or by email and WhatsApp to the contact details you entered at checkout — usually within minutes of payment. If you have not received it within 24 hours, check your spam folder and then contact us at info@digitalsrija.com or WhatsApp +91 96004 01582. Make sure the email and phone number you give at checkout are correct.

6Your licence to use the Toolkit

When you pay, we grant you a non-exclusive, non-transferable licence to use the Toolkit as follows:

7Intellectual property

The Toolkit, its text, layouts, formulas and graphics, and the Digital Srija name and logo are owned by Digital Srija and protected by the Copyright Act, 1957 and other laws. Any rights not expressly granted in section 6 are reserved.

Google, Google Business Profile ("GMB") and Google Maps are trademarks of Google LLC; Meta and Facebook are trademarks of Meta Platforms, Inc.; directory names are trademarks of their owners. They are mentioned only to describe the Toolkit. Digital Srija is not affiliated with, endorsed by or sponsored by Google, Meta or any directory listed.

8No guarantee of results

Google decides local rankings using factors such as relevance, distance and prominence, and it changes its systems without notice. Results also depend on your business, location, competition and how consistently you apply the guidance. Any figures we quote about our client work describe past results for specific clients and are not a promise of what you will achieve.

9Your responsibilities

• Follow Google's Business Profile guidelines and the rules of every directory you list on.
• Do not use the templates to post fake reviews, buy reviews, offer incentives for reviews or impersonate customers. These practices breach Google's policies and Indian consumer protection norms, including BIS standard IS 19000:2022 on online consumer reviews.
• Follow any advertising rules that apply to your profession (for example, the National Medical Commission's rules for doctors).
• Keep your login details for Google and other platforms secure. We never ask for your passwords.

10Third-party sites and information

The Toolkit refers to third-party websites, directories and tools. Their features, prices and processes change often, and we do not control them. Always check a site's current terms before signing up or paying for any plan. Examples in the files (business names, keywords, search volumes, ranks) are illustrations only.

11Limitation of liability

The Toolkit is provided "as is". To the fullest extent permitted by law, Digital Srija is not liable for any indirect, incidental or consequential loss, such as loss of profit, business, data or goodwill, arising from your use of the Toolkit. Our total liability for any claim relating to the Toolkit is limited to the amount you paid for it. Nothing in these Terms excludes liability that cannot be excluded under Indian law, or limits your rights under the Consumer Protection Act, 2019.

12Indemnity

You agree to indemnify Digital Srija against claims arising from your breach of these Terms, including unauthorised sharing or resale of the Toolkit, or use of the templates in a way that breaks the law or a platform's rules.

13Refunds and privacy

Refunds, returns and cancellations are covered by our Return & Refund Policy. How we handle your data is explained in our Privacy Policy. Both form part of these Terms.

14Governing law and disputes

These Terms are governed by the laws of India. We will first try to resolve any dispute by talking to you. If that fails, the courts at Chennai, Tamil Nadu have jurisdiction, without affecting your right as a consumer to approach the appropriate Consumer Commission under the Consumer Protection Act, 2019.

15Grievance Officer and contact

16Changes to these Terms

We may update these Terms from time to time. The version on this page when you paid applies to your purchase. These Terms are effective from 14 October 2026.